2019 PASSENGER SURVEY
On August 29, 30 and September 1, two MSU students assisted MAX marketing by handing out the customer satisfaction and trip purpose surveys, and encouraged passengers to fill them out on both the fixed routes and Reserve-A-MAX paratransit service. The students were able to collect surveys from more than 200 transit riders.
We are so thankful to all the passengers and the students that took time out of your schedule to assist us and review the service we have been providing.
We proud of the responses we received and we’ve attached them below to share with the public.