Routes & Schedules

Route Study Reviewing updates to the MAX system

MAX has paired with Transpo Group to provide a in-depth study on the MAX system and the needs of the community. The feedback collected from this study has made it possible to put together fixed route service updates. Currently the MAX team is working behind the scenes to get ready to launch the new fixed routes!

At this time, we anticipate the new fixed routes will go into effect come spring of 2026. Please note that while we are hopeful this date will remain in place, please check our website or Facebook page for further updates.

Check out our blog to read more!

MAX Transit Updates

NEW App Coming Soon! MAX is set to launch a Fixed Route mobile fare payment app, Token Transit, October 6th 2025. In the app passengers will be able to purchase individual fixed route fares or passes, activate them and then start riding!

 

Download the Transit App Today!

To stay informed about the routes in real time, we highly recommend downloading the Transit app from the Google Play Store or Apple App Store to track route changes and fixed schedules.

 

Token Transit

 

 

Transit app | Loudoun County, VA - Official Website

For Reserve-A-MAX, please call MAX Customer Service at (616)-355-1010, 6:00am-5:00pm, Monday-Friday, to schedule a ride. Riders can also schedule trips in the new Reserve-A-MAX scheduling app (Macatawa Area Express available on the Apple App Store & Google Play Store).

CLICK TO VIEW SERVICE AREA MAP

Bus Routes and Schedule Information

MAX operates hourly fixed bus routes Monday through Friday. There is no Saturday or Sunday Fixed Route service. Fixed route buses depart from the Padnos Transportation Center located at 8th Street and Lincoln at the top of the hour every hour and return to the transfer center at :50 to allow for passenger transfers. Wait for the bus directly at the bus stop sign or shelter so the bus will see you and stop.

The Padnos Transportation Center is an inter-modal hub for MAX city bus service, Amtrak, and Indian Trails. The center has outdoor bus shelters, a heated indoor waiting area with vending machines, benches, water fountain, and restrooms. MAX bus passes, Indian Trails intercity bus tickets (directly with the Indian Trails driver), and Amtrak tickets (from an unmanned kiosk ticketing machine) may be purchased at the Padnos Center.

 

  • General Transit Feed Specification (GTFS) Data

The General Transit Feed Specification (GTFS) is a worldwide common format for sharing public transportation schedules and associated geographic information.

GTFS datasets, or “feeds,” allow public transit agencies to publish their transit data in a standardized way. A GTFS feed is presented as a series of text files with comma-separated values that conform to the specification. Each file is essentially a table in the relational database that is the whole package.

TERMS & GUIDELINES FOR USE OF GTFS DATA: (1) GTFS data is provided without warranties; (2) no availability guarantees are expressed or implied; (3) the Macatawa Area Express (MAX) retains full rights to the data; (4) MAX reserves the right to use the MAX logo; third party applications may NOT display the MAX logo; the MAX Logo is an indicator only for official, agency-supplied materials; (5) third party applications should be presented as such; they should not be presented as being endorsed by, or affiliated with MAX.

LINK TO GTFS FEED

The GTFS Feed is updated as transit data changes, or at a minimum is updated annually.

 

Hours of Operation

MAX does not operate on nationally recognized holidays. View our Holiday Schedule for more information.

Depot Office Hours

Monday – Friday: 7am – 5pm
Saturday & Sunday: CLOSED

Route Service Hours

Monday – Friday: 5am – 7pm
(last bus to depart at 6pm to complete the run at 7pm)

Saturday (Routes & Night Owl) – NO SERVICE

Reserve-A-MAX Hours

Monday – Friday: 5am – 7pm
(Advanced request Night Owl service available from 7pm-11:59pm)

Saturday: 9-am – 4pm (Last date Saturday Service is available: 11/1/2025)

Sunday: NO SERVICE

All Routes

Route 1

North Mall Area

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Route 1 – North Mall Area

Route 2

Butternut/136th

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Route 2 – Butternut/136th

Route 3

Southshore Area

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Route 3 – Southshore Area

Route 4

Waverly/120th

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Route 4 – Waverly/120th

Route 5

Washington/S. River

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Route 5 – Washington/S. River

Route 6

Holland Heights

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Route 6 – Holland Heights

Route 7

Lincoln/Southtown

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Route 7 – Lincoln/Southtown

Route 8

Zeeland

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Route 8 – Zeeland

Annual Passenger Survey

Your opinion counts and we appreciate the time you took to voice your opinions!

Please check out the responses HERE!

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2019 PASSENGER SURVEY

On August 29, 30 and September 1, two MSU students assisted MAX marketing by handing out the customer satisfaction and trip purpose surveys, and encouraged passengers to fill them out on both the fixed routes and Reserve-A-MAX paratransit service.  The students were able to collect surveys from more than 200 transit riders.

We are so thankful to all the passengers and the students that took time out of your schedule to assist us and review the service we have been providing.

We proud of the responses we received and we’ve attached them below to share with the public.

Fixed Route Survey

Reserve-A-MAX Paratransit Survey

HERE!

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2019 PASSENGER SURVEY

On August 29, 30 and September 1, two MSU students assisted MAX marketing by handing out the customer satisfaction and trip purpose surveys, and encouraged passengers to fill them out on both the fixed routes and Reserve-A-MAX paratransit service.  The students were able to collect surveys from more than 200 transit riders.

We are so thankful to all the passengers and the students that took time out of your schedule to assist us and review the service we have been providing.

We proud of the responses we received and we’ve attached them below to share with the public.

Fixed Route Survey

Reserve-A-MAX Paratransit Survey

Bus Stop Closures

Below are the latest route detours or service disruptions. Occasionally we experience pop-up closures. During extreme winter conditions, bus routes may be altered to ensure safe and reliable service and snow routes may take effect. Snow routes are noted by the dotted lines on the route maps, and will be in effect only as necessary. Expect delays during heavy snow or ice.

Customer Service will be able to confirm any temporary disruptions to service.

Please continue to visit our website for updates on our services.

Route 1

Laroc Rd N of Riley (McDonalds) (:25)

Laroc Rd E of 128th (:26)

Bellwood E of 128th (:28)

Beeline S of Bellwood (:29)

Beeline N of Felch (:30)

Felch E of Beeline (Kragspough) (:31)

Route 2

No bus stop closures.

Route 3

No bus stop closures.

Route 4

No bus stop closures.

Route 5

No bus stop closures.

Route 6

No bus stop closures.

Route 7

Columbia & 21st (:09)

Route 8

No bus stop closures.