Routes & Schedules

RouteShout Live fixed route bus tracking

MAX has paired with Routematch to provide a real-time bus tracking app for passengers. This app will allow riders to:

1. See where the bus is located and the ETA

2. Locate bus stops near them

3. Favorite stops the rider uses often

4. Look up an address to find the closest stop to that address

5. Through this app MAX will also be able to update passengers on any delays, closures or other transportation alerts!

Access the online desktop portal HERE.

 

RouteShout 2.0 will be available for free download on Apple Store and Google Play.

MAX Transit COVID-19 Service Updates

Reserve-A-MAX (DR) and Fixed Route service is currently servicing limited trips (medical, employment, grocery/supplies). MAX’s service hours are adjusted to Monday-Friday, 6:00am-7:00pm with advanced requested evening service only, and Reserve-A-MAX service only on Saturday from  10:00am-7:00pm (dialysis trips and employment trips only).

Passengers going to the grocery store for essential shopping purposes will be limited to two (2) trips per week to allow all passengers the opportunity to use the services. MAX is also temporarily allowing passengers four (4) bags for grocery trips instead of the usual two (2) allotted bags. Face masks are still required on public transportation by federal mandates.

Please call MAX Customer Service at (616)-355-1010, 6:00am-5:00pm, Monday-Friday, to schedule a ride. (Call by 4:00pm for next day rides; Monday’s rides must be in by 4pm the Friday before).

CLICK TO VIEW SERVICE AREA MAP

Bus Routes and Schedule Information

MAX operates hourly fixed bus routes and an evening Twilight Route Monday through Saturday. There is no Sunday service. Fixed route buses depart from the Padnos Transportation Center located at 8th Street and Lincoln at the top of the hour every hour and return to the transfer center at :50 to allow for passenger transfers. Wait for the bus directly at the bus stop sign or shelter so the bus will see you and stop.

The Padnos Transportation Center is an inter-modal hub for MAX city bus service, Amtrak, and Indian Trails. The center has outdoor bus shelters, a heated indoor waiting area with vending machines, benches, public telephone, water fountain, and restrooms. MAX bus passes, Indian Trails intercity bus tickets, and Amtrak tickets (from an unmanned kiosk ticketing machine) may be purchased at the Padnos Center.

Hours of Operation

MAX does not operate on nationally recognized holidays. View our Holiday Schedule for more information.

Due to the COVID-19 Pandemic, MAX is operating under the following hours & regulations:

  • Monday – Friday 6am – 7pm
  • Saturday 10am – 7pm (Reserve-A-MAX Only)
  • Limited service allowing grocery, medical & employment trips Mon – Fri
  • Saturday limited DR scheduling allowing dialysis & employment trips
  • Masks are required per federal mandates on public transportation
  • Continue to check back for updates!

Depot Office Hours

Monday – Friday: 6am – 5pm,
Saturday: closed

Route Service Hours

Monday – Friday: 6am – 7pm
(last bus to depart at 6pm to complete the run at 7pm)

Saturday: 8am – 7pm
(last bus to depart at 6pm to complete the run at 7pm)

Twilight Bus, Route 9 & 10 (CURRENTLY SUSPENDED)

Monday – Saturday: 7pm – 10pm
(last bus to depart the depot at 9pm to complete the run at 10pm-check the Master Bus Schedule for route specifics)

All Routes

Route 1

North Mall Area

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Route 1 – North Mall Area

Route 2

Butternut/136th

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Route 2 – Butternut/136th

Route 3

Southshore Area

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Route 3 – Southshore Area

Route 4

Waverly/120th

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Route 4 – Waverly/120th

Route 5

Washington/S. River

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Route 5 – Washington/S. River

Route 6

Holland Heights

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Route 6 – Holland Heights

Route 7

Lincoln/Southtown

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Route 7 – Lincoln/Southtown

Route 8

Zeeland

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Route 8 – Zeeland

Route 9

Twilight (Hours of Operation: 7 – 10 p.m.)

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Route 9 – Twilight (Hours of Operation: 7 – 10 p.m.)

Route 10

Twilight North (Hours of Operation: 7 – 10 p.m.)

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Route 10 – Twilight North (Hours of Operation: 7 – 10 p.m.)

Route 11

James/E. Riley

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Route 11 – James/E. Riley

Annual Passenger Survey

Your opinion counts and we appreciate the time you took to voice your opinions!

Please check out the responses HERE!

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2019 PASSENGER SURVEY

On August 29, 30 and September 1, two MSU students assisted MAX marketing by handing out the customer satisfaction and trip purpose surveys, and encouraged passengers to fill them out on both the fixed routes and Reserve-A-MAX paratransit service.  The students were able to collect surveys from more than 200 transit riders.

We are so thankful to all the passengers and the students that took time out of your schedule to assist us and review the service we have been providing.

We proud of the responses we received and we’ve attached them below to share with the public.

Fixed Route Survey

Reserve-A-MAX Paratransit Survey

HERE!

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2019 PASSENGER SURVEY

On August 29, 30 and September 1, two MSU students assisted MAX marketing by handing out the customer satisfaction and trip purpose surveys, and encouraged passengers to fill them out on both the fixed routes and Reserve-A-MAX paratransit service.  The students were able to collect surveys from more than 200 transit riders.

We are so thankful to all the passengers and the students that took time out of your schedule to assist us and review the service we have been providing.

We proud of the responses we received and we’ve attached them below to share with the public.

Fixed Route Survey

Reserve-A-MAX Paratransit Survey

Bus Stop Closures

Below are the latest route detours or service disruptions. Be sure to check these before heading out to the bus stop. During extreme winter conditions, bus routes may be altered to ensure safe and reliable service and snow routes may take effect. Snow routes are noted by the dotted lines on the route maps, and will be in effect only as necessary. Expect delays during heavy snow or ice.

MAX is operating both Reserve-A-MAX (DR) and Fixed Route for limited trips only (medical, employment, grocery/supplies). Please call MAX Customer Service at 355-1010, 6:00am-5:00pm, Monday-Friday, to schedule a ride. (Call by 4:00pm for next day rides). COVID ADJUSTMENTS: MAX’s service hours have been adjusted to Monday-Friday, 6:00am-7:00pm for both fixed routes and DR, and Saturday for DR only from 10:00am-7:00pm (dialysis & employment trips only). Passengers going to the grocery store for essential shopping purposes will be limited to two (2) trips per week to allow all passengers the opportunity to use the services. MAX is also temporarily allowing passengers four (4) bags for grocery trips instead of the usual two (2) allotted bags. Face masks are required per federal mask mandate on public transportation. Passengers must wear a mask to board the bus.

Due to the COVID-19 pandemic, fares are currently FREE to all passengers. Please continue to visit our website for changes to our fare system.

Route 1

River N. of 7th (Men’s Mission) (0:02)

Route 2

River N. of 7th (Men’s Mission) (0:02)

144th 7 Twin Oaks (0:21)

144th & Pine Creek Dr (0:22)

Route 3

No bus stop closures.

Route 4

No bus stop closures.

Route 5

Central S. of 7th (Warm Friend) (0:02)

Central N. of 9th (Public Restroom Building) (0:03)

12th W of S River (City Hall/Library) (0:41)

Pine & 11th (0:42)

6th E of College (CBI) (0:46)

Columbia N of 7th (City Parking Garage) (0:47)

Route 6

No bus stop closures.

Route 7

No bus stop closures.

Route 8

No bus stop closures.

Route 9

Temporarily Suspended.

Route 10

Temporarily Suspended.

Route 11

Temporarily Suspended.