About Us

The Macatawa Area Express (MAX) is a small urban transit system that has operated fixed bus routes and demand response service since 2000. The transit system is governed by an independent Authority formed under Public Act 196 on July 1, 2007, when the City of Holland transferred oversight to the Authority Board.

Freedom of Information Act

View/download MAX Transit FOIA Guidelines and Procedure

If you’re looking to submit a request, please fill out this form and send it back to us

ADA Complaint Procedure

View/download our ADA Complaint Procedure here.

If a customer would like to request an accommodation or reasonable modification, please contact our ADA Coordinator at 616-928-2479.

Are you or someone you know a victim of human trafficking? Get help now.

Transportation Authority Board

The Board of Directors is comprised of representatives appointed by the City of Holland and Holland Charter Township, and an ex-officio member appointed by the City of Zeeland and one appointed by Park Township, and an ex-officio member appointed by the City of Zeeland and one appointed by Park Township, which contract for bus services under service agreements with the Authority. Board meetings are held at 3:30 p.m. the forth Monday of the month at MAX’s Operations Center.

Constructed in 2013, MAX’s Operations Center is located at 11660 Greenway Drive in Holland Township. MAX is funded primarily with federal and state funding, as well as a dedicated transit millage of 0.4 mills. Passenger fares also provide about 6 percent of total revenue for operations.

MAX employs approximately 80 full and part time staff, and is managed by an Executive Director, who reports to the Board.

MAX Transportation Authority Board Members

Russell TeSlaa – Chairperson, Holland Charter Township

Jason Latham – Treasurer, Macatawa Area Coordinating Council

Meika Weiss – Secretary, City of Holland

Nathan Bocks – Member, City of Holland

Kristin Myers – Member, Disability Network/Lakeshore

Kevin Klynstra – Ex-Officio, City of Zeeland

Jan Steggerda – Ex-Officio, Park Township

Margo Walters – Member, Holland Charter Township

Doug Becker – Member, Holland Charter Township

Doreen Sun – Student Advisor

MAX Staff

Ryan Novotny – Executive Director

Beth Higgs – Deputy Director/Marketing Manager

Juana Lopez – Administrative Assistant/Transit Specialist

Authority Board Schedule

NEXT MEETING

Monday, November 24, 2025 at 3:30 p.m.

 

Monday, January 27, 2025 – Public Notice

Monday, February 24, 2025

Monday, March 24, 2025

Monday, April 28, 2025

Monday, June 2, 2025 – Public Notice

Monday, June 23, 2025 

Monday, July 28, 2025

Monday, August 25, 2025

Monday, September 22, 2025

Monday, October 27, 2025 – CANCELLED

Monday, November 24, 2025

Monday, December 22, 2025

Local Advisory Council (LAC)

The LAC is a citizen’s advisory council that reviews operational matters for the transit system and provides input and suggestions for improvements that would benefit transit users. Students, residents, older adults and people with disabilities who use the transit system are encouraged to volunteer to serve on the LAC.

Meetings are held at the Padnos Transportation Center throughout the year.

For more information, contact the LAC Coordinator at (616)928-2479 or paratransit@catchamax.org.

Current LAC
Members

Elizabeth Schultz – Council Chair and Resident / Holland Charter Township

Martha Zahn – Resident / City of Holland

Dean Whittaker – Resident / City of Holland

Brett Wesselink – Resident / Park Township

Amy Florea – Agency on Aging Representative

Interested in
Volunteering?

Print or submit your application online. For more information, contact the Volunteer Coordinator by CALLING or emailing paratransit@catchamax.org.

Benefits of Transit

Public Transportation Facts From APTA

Every segment of American society—-individuals, families, communities, and businesses—benefits from public transportation. It is a lifeline for millions of Americans connecting them to people, places and possibilities. It also builds thriving communities, creates jobs, eases traffic congestion and promotes a cleaner environment. Investment in public transportation spurs both local and the national economy.

Public Transportation Consists of a Variety of Modes

  • Buses
  • Light rail
  • Subways
  • Commuter trains
  • Streetcars and trolleys
  • Cable cars
  • Van pool services
  • Ferries and water taxis
  • Paratransit services for senior citizens and people with disabilities
  • Monorails and tramways
Quick Facts
Public Transportation Provides Economic Opportunities
Public Transportation Is a Safer Way to Travel Than by Automobile
  • Traveling by public transportation is 10 times safer per mile than traveling by automobile.
  • A person can reduce his or her chance of being in an accident by more than 90% simply by taking public transit as opposed to commuting by car.
Public Transportation Saves Money
  • T​he average household spends 16 cents of every dollar on transportation, and 93% of this goes to buying, maintaining, and operating cars, the largest expenditure after housing.
  • A household can save more than $13,000 by taking public transportation and living with one less car.
Public Transportation Reduces Gasoline Consumption
Public Transportation Reduces Carbon Footprint
Public Transportation Enhances Personal Opportunities

 

For more public transportation facts, see the Public Transportation Fact Book or APTA’s full research library.

Annual Reports

2023 Annual Report

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2022 Annual Report

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2021 Annual Report

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2020 Annual Report

MAX keeps moving forward in a year full of change!

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2019 Annual Report

Another great year, full of change and growth at MAX.

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2018 Annual Report

Partnerships with local supports provides continued growth and expansion.

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2017 Annual Report

MAX experiences success and expansion in 2017 with help from local support and community.

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2016 Annual Report

Another year in the books! Check out how MAX has changed in the past year.

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2015 Annual Report

MAX looks back at a very productive year filled with community involvement!

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2014 Annual Report

MAX reflects on a productive year and looks forward to exciting improvements slated for FY2015-2016.

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2013 Annual Report

MAX finished construction and began using it’s new operations facility in 2013, paving the way for improved service and future growth.

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2012 Annual Report

Ridership continued to grow dramatically in 2012, leading to tweaks in routes.

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2011 Annual Report

The community showed its support for MAX in the springtime millage elections, and in the significant increase of ridership this year.

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2010 Annual Report

This past year, MAX enjoyed many positive changes and experiences. Please look through our 2010 Annual Report to learn more about our accomplishments and meet some of the people who use and work for the MAX Transit system.

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2009 Annual Report

It has been a very busy year for MAX, and we’re excited about some new initiatives for 2010. MAX is on the move! We hope you’ll continue to follow us on our journey.

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2008 Annual Report

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2009 Annual Report

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2006 Annual Report

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